Terms of Service

These terms of service ("Terms") govern your use of TidyBill, a cloud invoicing platform operated by Pixel Bridge Lab Ltd (company number 17106644), registered in England and Wales ("we", "us", "our"). By creating an account or using TidyBill, you agree to be bound by these Terms.

1. Service description

TidyBill is a cloud based invoicing platform designed for UK small businesses. The service allows you to create and manage invoices, quotes and credit notes, track payments, manage clients, and generate financial reports. TidyBill is accessed through a web browser and does not require any software installation.

2. Account registration and responsibilities

To use TidyBill, you must create an account with a valid email address and a secure password. You are responsible for:

• Maintaining the confidentiality of your login credentials.
• All activity that occurs under your account.
• Ensuring the information you provide is accurate and up to date.
• Notifying us immediately if you suspect any unauthorised use of your account.

You must be at least 18 years old and have the legal authority to enter into these Terms on behalf of yourself or your business.

3. Acceptable use

You agree not to use TidyBill to:

• Violate any applicable law or regulation.
• Send fraudulent invoices or misrepresent financial information.
• Attempt to gain unauthorised access to the platform or other users' data.
• Upload malicious content, viruses or harmful code.
• Use the service in any way that could damage, disable or impair the platform.
• Resell, redistribute or sublicense access to TidyBill without our prior written consent.

4. Subscription and billing

TidyBill is available for a flat monthly subscription of £12 per month. All prices are inclusive of VAT where applicable.

• Free trial: new accounts receive a 14 day free trial with full access to all features. No payment card is required to start a trial.
• Billing cycle: subscriptions are billed monthly from the date you subscribe.
• Cancellation: you can cancel your subscription at any time. You will retain access until the end of your current billing period.
• Price changes: we will give you at least 30 days notice before any price change takes effect.

5. Intellectual property

Your data: you own all data you create within TidyBill, including invoices, client records and financial information. We do not claim any intellectual property rights over your content.

Our platform: TidyBill, including its design, code, features and branding, is owned by Pixel Bridge Lab Ltd and protected by intellectual property laws. You may not copy, modify, distribute or reverse engineer any part of the platform.

6. Data and privacy

Your use of TidyBill is also governed by our Privacy Policy, which explains how we collect, use and protect your personal data. By using TidyBill, you acknowledge that you have read and understood our Privacy Policy.

When you add information about your own customers, contacts and suppliers to TidyBill (such as their names, email addresses and postal addresses), you are the data controller of that information and TidyBill acts as your data processor. We process it only to provide the service to you and on your instructions, not for our own purposes, using the sub-processors listed in our Privacy Policy and appropriate security measures. We delete this data when you delete it or close your account, and we will not access, sell or share it except as needed to operate the service or as required by law.

7. Data export and portability

You can export your data from TidyBill at any time using the built in export features. If you cancel your subscription, we recommend exporting your data before your access ends. After account deletion, your data will be removed in accordance with our Privacy Policy and applicable legal retention requirements.

8. Limitation of liability

To the fullest extent permitted by law:

• TidyBill is provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied.
• We do not guarantee that the service will be uninterrupted, error free or completely secure.
• Our total liability for any claim arising from your use of TidyBill shall not exceed the total amount you have paid us in the 12 months preceding the claim.
• We shall not be liable for any indirect, incidental, special, consequential or punitive damages.

Nothing in these Terms limits or excludes liability for death or personal injury caused by negligence, fraud or any other liability that cannot be excluded by law.

9. Disclaimer

TidyBill is an invoicing and document management tool. It is not accounting software and is not a substitute for professional accounting, tax or legal advice. You are solely responsible for ensuring that your invoices, tax calculations and financial records comply with applicable laws and regulations. We recommend consulting a qualified accountant or tax adviser for matters relating to your tax obligations.

10. Service availability

We aim to keep TidyBill available at all times, but we may occasionally need to perform maintenance or updates that require temporary downtime. We will try to schedule maintenance outside of core business hours and will provide advance notice where possible. We are not liable for any losses resulting from temporary unavailability of the service.

11. Termination

By you: you can close your account at any time from within the TidyBill application or by contacting us. Upon closure, your subscription will end and your data will be handled in accordance with our Privacy Policy.

By us: we reserve the right to suspend or terminate your account if you breach these Terms, engage in fraudulent activity or use the service in a way that harms other users or the platform. Where possible, we will give you prior notice and an opportunity to resolve the issue before terminating your account.

12. Changes to these terms

We may update these Terms from time to time. If we make material changes, we will notify you by email or through a notice within the TidyBill application at least 30 days before the changes take effect. Your continued use of TidyBill after the changes take effect constitutes acceptance of the updated Terms.

13. Governing law

These Terms are governed by the laws of England and Wales. Any disputes arising from these Terms or your use of TidyBill will be subject to the exclusive jurisdiction of the courts of England and Wales.

14. Contact information

If you have any questions about these Terms, please contact us: